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Saturday, November 2 • 1:30pm - 2:00pm
Creating an effective virtual reality cabin crew training system. Process, design, and effectiveness.

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The top priority of commercial airline cabin crews is the safety of passengers. On most major US carriers, the crew is required to know how to operate emergency exits and doors on a variety of aircraft as well as understand the location of all emergency equipment used in the fleet.  Many times, during training, the low availability of real aircraft or physical simulators creates a condition of a limited number of touch points that the crew has with doors prior to being evaluated for readiness.  This reduced training capability leads to students making errors both in final evaluations and during actual flight operations, which are very costly to an airline.  This presentation discusses the training needs, stakeholders, and design of the Cabin Crew Virtual Readiness Trainer, a VR training suite designed to target errors in the most critical cabin crew operations. The results of a case study conducted at a major US airline demonstrate the capability of VR training to reduce live evaluation errors from 25% to 2%.

avatar for David Jones

David Jones

Founder/President, Quantified Design Solutions, LLC

Saturday November 2, 2019 1:30pm - 2:00pm PDT
Granville Room Stage